Your Questions Answered
Check our FAQ section if you need help. If you are unable to find the answer you need, please submit a request in our Help Center.
- We offer direct, fast shipping to the United Kingdom, the United States, Hong Kong, Singapore, and Australia.
- United Kingdom customers are responsible for customs fees and any other applicable taxes.
- European Union (EU) and Switzerland customers click here >
- Canada (CA) and New Zealand (NZ) customers click here >
- For customers in countries not listed, please click here to find a vendor in your location.
- Express Mail Service (EMS) is now used to ship from India and Singapore, which needs a signature, and can deliver your order worldwide.
- For our UK, US, and Australian customers, you should expect delivery within 7 to 12 days. Customers outside of these areas can expect delivery between 14 to 30 days. Your package can be tracked using your tracking number after it reaches your country.
- You will receive your tracking number by email within 24 to 72 hours after purchase. See how tracking works >
Customer satisfaction is our driving force. It doesn’t happen often, but if you have an issue with the product you receive, or if your package is lost or confiscated at customs, we will be happy to refund your total purchase price.
You are eligible for a 100% refund of your purchase when:
- your item is not delivered within 30 days.
- you are unsatisfied with the product.
You can track your Express or Registered Airmail order as soon as it reaches your delivery country, not before.
Your package will generally arrive in your country within 5 to 7 days after ordering. You can then track your package by visiting the order tracking page and entering your tracking number.
Our customer support team will respond to your question within 24 hours. Our team is committed to finding a solution to any problem you may have with your order. Follow this link to submit a request.
To avoid issues going through customs, bulk orders and orders containing large quantities (like 500 tablets) will be split into several smaller (300 tablets) packages. The packages will also be shipped 3 to 5 days apart.
Still Have Questions?
Have your order number ready, and your tracking number if you have received it.
These numbers help our customer support team to locate your order faster, search for your package’s location, and assist you quickly.
Your local postal carrier website can provide you with the most accurate tracking information.
- Payment Methods
- Shipping Options
- Order Tracking
- USPS Tracking (USA)
- Australia Post Tracking
- Track & Trace (Royal Mail)
We Are Here For You
We offer a complete line of prescription drugs to meet your needs. Orders for the following prescription drugs will be manually processed.
We also carry the most popular erectile dysfunction prescription medications, including Viagra, Levitra, Dapoxetine, and Cialis. These are available in our Male ED Superior Combo Pack >